“Thanks for your help. It adds to the quality of my life. It's a pleasure to know you.”
- B.L., Darien
 May 2011

“Thanks again for your help, Joe! You have become indispensable to me in such a short time!”
- J.B., Darien
 March 2011

“Thanks Joe for all your help. Having you to consult with makes me think of how those who go to shrinks feel comforted in knowing that if the going gets rough they can always call their 'therapist'.”
- J.S., Paris
 October 2009

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“ It’s in Apple’s DNA that technology alone is not enough. That it’s technology married with liberal arts, married with the humanities, that yields us the result that makes our hearts sing. ”
- Steve Jobs
 March 2011

Remote Support

PsiMac offers remote consulting services using screen sharing technology. 

At your request, PsiMac can see your screen in real time and remotely operate on your system using your keyboard and mouse. 

This service is available anywhere in the world. 

 

 

How it Works

As you watch the procedure on your screen, your Apple-certified PsiMac technician will discuss the diagnosis with you and work toward a resolution. 

Please contact PsiMac to schedule a remote support session.

 

Software Download

PsiMac uses software developed by Apple Consultants Network colleagues. Please click the icon to download Mac HelpMate:

 

 

 


Windows Users

Remote support for Microsoft Windows is also available on a limited basis. Windows users please click this icon to download Win HelpMate:

Win HelpMate